Atlantic WalrusSorry, but you do not have ...BelugaSorry, but you do not have ...Bowhead WhaleSorry, but you do not have ...View more > HabitatWWF Climb for NatureCN Tower – BC Place – Anywhere Registration is now op ...Race for WildlifeA fun, family-friendly event where you can go the distance f ...Host your own eventFrom bake sales to galas, you can host an in-person or virtu ...View more > ClimateNature-Based Climate SolutionsDemo Description - t non deserunt ullamco est sit aliqua amet sint. Beyond targetsDemo Description - t non deserunt ullamco est sit aliqua amet sint. CARBON-MAPPING Demo Description - t non deserunt ullamco est sit aliqua amet sint. View more >
Reception and Customer Service Volunteer WWF September 27, 2011 Share: Share This Page: Share with Facebook Share via Twitter Share via Linkedin Share in email Where: WWF-Canada’s Toronto Office (245 Eglinton Ave. East, Toronto) When: Starting immediately with a minimum 6 month commitment Shifts: One four hour weekday shift per week (see below for specifics) Responsibilities: Greet visitors to WWF-Canada’s office in a friendly, courteous manner and efficiently handle their requests Provide prompt, professional response to all inbound calls and direct calls to the correct person/department Accept all inbound mail and couriers as necessary Assist with outgoing mail processing Occasionally make outbound calls to donors with donation related issues Assist with internet research and administrative projects, as needed Experience and Skills: Demonstrated ability to provide excellent customer service with experience making outbound telephone calls considered an asset Excellent phone manner and professional disposition Previous clerical or administrative experience in an office environment preferred Working knowledge of Windows-based computer systems and Microsoft Office software (Excel, Word) Proven ability to carry out multi-step instructions accurately Excellent written and verbal English communication skills are essential Post-secondary education preferred Applicants must be 18 years or older when applying Training: Detailed training will be provided to all selected volunteers when they begin their placement In addition to role-specific training, volunteers will receive an orientation on WWF-Canada’s mission, guiding principles and conservation initiatives Phone scripts for speaking to donors and leaving voice mail messages will be explained and provided along with technical training Character Profile: Friendly, positive and outgoing individual who can effectively communicate with a broad range of people including donors Motivated team player with an aptitude for solving problems Keen learner with a strong interest in environment conservation and a passion for creating positive change Benefits: Learn about WWF-Canada’s exciting conservation work and ongoing initiatives Acquire a deeper understanding of environmental issues and proposed solutions in Canada Develop skills and build experience in a leading environmental non-profit organization Network with like-minded peers and professionals Attend special events and lectures by WWF-Canada staff Shift options: Tuesdays 1 pm – 5 pm Wednesdays 1 pm – 5 pm Thursdays 1 pm – 5 pm Fridays 9:30 am – 1:30 pm Fridays 1:30 pm – 5:30 pm Next steps: If you are interested in applying, please fill out the Reception and Customer Service Volunteer application form. Selected candidates will be asked to attend an in-person interview and provide references. While we appreciate all our applicants, only those selected will be contacted. Please don’t hesitate to contact us if you have any questions: volunteers@wwfcanada.org. Interested, qualified and able to make the commitment?
