Database and Administrative Volunteer – Toronto Office

WWF

Where:
245 Eglinton Avenue East, Toronto, ON M4P 3J1*
(South east corner of Eglinton Avenue East & Mt. Pleasant Road)
*Please note: Our offices will be relocating to 410 Adelaide Street West, Toronto ON M5V 1S8

Anticipated Start Date:
June 2017

Commitment:
9 month minimum commitment; 1 day per week; 4 hours per day

Purpose:
WWF-Canada is seeking a professional, detail-oriented and enthusiastic individual whose primary role is to support the Donor Relations and Services Department through database maintenance and electronic donor communications.

WWF-Canada maintains a database of supporters in Raiser’s Edge software and some records may be duplicated in error. Duplicate records give rise to inflated counts of supporters, more clutter in the database than necessary and also reflect poorly on the organization when it sends multiple pieces of the same communications to the same person. WWF-Canada staff will generate lists of potential duplicate records to be merged which volunteers use to identify actual duplicates.

This role is not one of data entry as such because there is no requirement for a certain rate of completion of merges. Rather, attention to detail and sound decisions based on specified criteria are more important. The candidate should have an appreciation for the need for clean data and a desire to help WWF-Canada achieve that goal.
 
Supporters of WWF-Canada also donate through a third-party website. The volunteer will send ‘Thank You’ messages to these supporters.
 
Responsibilities:
Database maintenance:

  • Keep the database as accurate as possible and free of duplicate records.
  • Determine which of the duplicate records to keep and which to merge based on criteria that is provided.
  • Have a high level of comfort working with a computer
  • Have good attention to detail
  • Able to work independently with minimal supervision

Electronic donor communications:

  • Accurately acknowledge donors through the third-party online portal

Required Experience and Skills:

  • Highly organized.
  • Trustworthy and discreet; can be trusted with confidential information.
  • Detail orientated, motivated, and can work on own initiative with minimal supervision.
  • Understands and carries out instructions accurately.
  • Computer savvy; good knowledge of and comfort with Windows based computer systems and MS Office (Excel, Word, Access).
  • Ability to read, write and communicate in English.
  • Suits a focused, organized, and detail oriented individual, with an ability to handle doing repetitive tasks.
  • Friendly, positive, and enthusiastic about making a difference and passionate about the environment.
  • Knowledge of Raiser’s Edge an asset.

Benefits:
Make a difference and contribute to the cause of Conservation! Develop skills, and build experience in a leading environmental non-profit organization, network with like-minded peers and professionals. Acquire a deeper understanding of environmental issues in Canada, get an inside look at how a Conservation Organization is run, and get invited to special events and lectures.

The Donor Relations & Services volunteer program can be beneficial to recent university and college grads of environmental related and non-profit studies. We provide the opportunity to gain experience and put your education to use by providing volunteers with training, skill development, and career advice in return for your hard work and dedication to our department’s projects.        

Training:
Comprehensive training will be provided in the first month of volunteering. Ongoing training will be provided as new responsibilities arise.

Dress Code:
Our office is business casual.

PLEASE NOTE: ALL office volunteers MUST be 18 years of age.

HOW TO APPLY:  
Please complete our Online Volunteer Application Form and attach your resume. 
Selected candidates will be asked to attend a telephone interview and provide references. While we appreciate all our applicants, only those selected will be contacted.

Please note: Interviews will be scheduled on the week of May 29 – June 2, 2017.

For more information about this exciting volunteer position, please email us at: volunteers@wwfcanada.org.

WWF-Canada is an equal opportunity employer. We welcome diversity in the workplace and encourage applications from all qualified candidates including women, members of visible minorities, persons with disabilities, and aboriginal peoples.

WWF-Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a volunteer opportunity, please advise the Volunteer Department’s Representative in a timely fashion of any accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

TELUS is proud to be the presenting sponsor of WWF’s volunteering program, championing passionate and hardworking conservation volunteers for the future.